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What worked for us setting up the feedback widget

nina_pratt_97c58

Trying to get NPS surveys right for trial users. The defaults don't quite fit. What did you change?

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nina_pace_0ca5f

Honestly the feedback widget didn't move CSAT for us. Intercom did more.

nina_reyes_38514

Following. We're about to do the same thing for self-serve users.

yuki_calvi_8fbff

Worth checking your CSAT window. Ours was skewed until we narrowed it.

diego_marsh_22393

+1. The Jira step is where ours kept breaking.

tara_lund_c49ad

Following. We're about to do the same thing for trial users.

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