Half our team lives in Jira, so getting dashboards data in there matters. How clean has that been for you?
We measure the health score weekly now and it's made dashboards decisions much easier.
+1. The Zendesk step is where ours kept breaking.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Spent a week on this. The fix was tying response routing to the account owner field.