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Getting journey alerts into Zapier cleanly

paul_webb_4f951

We're working through journey alerts and volume tripled after launch. Curious how others have handled it, especially around NPS. Any rules of thumb?

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maya_mehta_6b8a5

We measure CSAT weekly now and it's made NPS surveys decisions much easier.

sam_pratt_70058

Worth checking your response rate window. Ours was skewed until we narrowed it.

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