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Template: closing the loop on enterprise accounts in 24h

sofia_marsh_78726

We measured time-to-resolution before and after turning on session replay. The result surprised us. Anyone seen the same?

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marcus_webb_4faa8

We measure CSAT weekly now and it's made the in-app survey decisions much easier.

yuki_sato_6cab5

Same setup here. In our case it came down to NPS surveys being too broad.

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