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Pulling response rate out through the API for our warehouse

tom_akoto_f1923

Trying to get journey mapping right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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gus_marsh_2fac8

Have you tried routing it through Intercom? Fixed the CSAT gap for us.

sofia_calvi_330a5

Spent a week on this. The fix was tying journey alerts to the account owner field.

ivy_mehta_90049

Following. We're about to do the same thing for new onboarding cohorts.

paul_lund_ec44a

We hit this too. Scoping CES tracking to our SMB tier first made it manageable.

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