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Our playbook for auto-theming across trial users

lena_akoto_30517

Posting this for trial users. We care most about churn and I'm not sure dashboards is the lever. Talk me out of it?

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Comments

paul_dunn_4bde1

Curious what cadence you landed on. We over-asked and response rate tanked.

aisha_okafor_fe2ba

Have you tried routing it through Slack? Fixed the CES gap for us.

nadia_ng_278d8

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

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