Quick one. Since we moved to a quarterly cadence, our NPS has been all over the place. Is that a response routing config issue or are we reading it wrong?
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Following. We're about to do the same thing for enterprise accounts.
We hit this too. Scoping NPS surveys to enterprise accounts first made it manageable.
+1. The Snowflake step is where ours kept breaking.
Following. We're about to do the same thing for renewals at risk.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Spent a week on this. The fix was tying dashboards to the account owner field.
