nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Template: closing the loop on new onboarding cohorts in 24h

sam_soto_2fafc

Posting this for our SMB tier. We care most about the health score and I'm not sure response routing is the lever. Talk me out of it?

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diego_boyd_7efae

Following. We're about to do the same thing for enterprise accounts.

gus_trin_f3f07

Honestly dashboards didn't move CSAT for us. Salesforce did more.

priya_akoto_5d582

Same setup here. In our case it came down to segments being too broad.

theo_frei_5c6a3

Curious what cadence you landed on. We over-asked and response rate tanked.

mira_frei_1e5ce

Curious what cadence you landed on. We over-asked and the health score tanked.

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