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Roles and permissions for self-serve users on the CES tracking?

lena_hale_16095

Quick one. Since we switched CRMs last month, our churn has been all over the place. Is that a segments config issue or are we reading it wrong?

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Comments

cole_webb_76d5a

Honestly NPS surveys didn't move response rate for us. Salesforce did more.

nina_frei_975d9

Worth checking your NPS window. Ours was skewed until we narrowed it.

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