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Salesforce integration setup tips for enterprise accounts?

zoe_hale_6a16f

Quick one. Since we switched CRMs last month, our CSAT has been all over the place. Is that a segments config issue or are we reading it wrong?

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carl_frei_d0bcd

Following. We're about to do the same thing for new onboarding cohorts.

elena_frei_ec979

Same setup here. In our case it came down to journey mapping being too broad.

hana_mehta_667a3

We measure CSAT weekly now and it's made segments decisions much easier.

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