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Zapier sync dropping response rate — anyone seen this?

sam_okafor_772b7

Posting this for new onboarding cohorts. We care most about CSAT and I'm not sure journey mapping is the lever. Talk me out of it?

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ravi_boyd_ebee9

Following. We're about to do the same thing for renewals at risk.

ivy_trin_f5b7d

Have you tried routing it through Intercom? Fixed the the health score gap for us.

mira_hale_4fc2d

We measure CSAT weekly now and it's made journey alerts decisions much easier.

gus_vance_4013b

Spent a week on this. The fix was tying segments to the account owner field.

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