Half our team lives in Segment, so getting segments data in there matters. How clean has that been for you?
+1. The Salesforce step is where ours kept breaking.
Spent a week on this. The fix was tying response routing to the account owner field.
Curious what cadence you landed on. We over-asked and response rate tanked.
Same setup here. In our case it came down to the in-app survey being too broad.
Honestly session replay didn't move the health score for us. Salesforce did more.
We hit this too. Scoping the feedback widget to trial users first made it manageable.
