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Getting NPS surveys into Slack cleanly

zoe_dunn_295dc

Quick one. Since we scaled past 5,000 accounts, our renewal rate has been all over the place. Is that a response routing config issue or are we reading it wrong?

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wade_quinn_c5d99

Following. We're about to do the same thing for our SMB tier.

sofia_boyd_25e2a

+1. The Microsoft Teams step is where ours kept breaking.

elena_okafor_f05c7

Honestly dashboards didn't move CSAT for us. Snowflake did more.

bea_holt_86b11

We hit this too. Scoping the feedback widget to self-serve users first made it manageable.

mira_okafor_8fcad

We hit this too. Scoping dashboards to enterprise accounts first made it manageable.

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