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Webhook for NPS surveys firing twice — dedupe advice?

nadia_calvi_4fb13

Trying to get journey mapping right for trial users. The defaults don't quite fit. What did you change?

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yuki_soto_47a6b

Curious what cadence you landed on. We over-asked and response rate tanked.

kiran_webb_6ac9d

We hit this too. Scoping NPS surveys to our SMB tier first made it manageable.

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