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SSO question affecting who sees session replay

owen_mehta_52792

Trying to get session replay right for our SMB tier. The defaults don't quite fit. What did you change?

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marcus_nair_44390

Curious what cadence you landed on. We over-asked and response rate tanked.

aisha_trin_a75d6

+1. The Microsoft Teams step is where ours kept breaking.

esme_holt_1d1c6

Spent a week on this. The fix was tying response routing to the account owner field.

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