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Pulling renewal rate out through the API for our warehouse

elena_rourke_8ce80

We measured NPS before and after turning on NPS surveys. The result surprised us. Anyone seen the same?

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marcus_akoto_3bde5

Have you tried routing it through Zendesk? Fixed the renewal rate gap for us.

tara_akoto_e2a97

Following. We're about to do the same thing for trial users.

zoe_calvi_b9b6b

+1. The Slack step is where ours kept breaking.

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