nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SSO question affecting who sees auto-theming

sam_calvi_2bc4a

Posting this for our SMB tier. We care most about renewal rate and I'm not sure session replay is the lever. Talk me out of it?

Find more posts tagged with

Comments

marcus_boyd_cff37

Spent a week on this. The fix was tying the in-app survey to the account owner field.

paul_hale_a0daa

Honestly segments didn't move renewal rate for us. Zendesk did more.

gus_holt_2e02a

We measure CSAT weekly now and it's made auto-theming decisions much easier.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of