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How we cut NPS reporting from days to minutes

kiran_marsh_00519

We measured churn before and after turning on segments. The result surprised us. Anyone seen the same?

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lena_vance_b5485

Have you tried routing it through Snowflake? Fixed the NPS gap for us.

nadia_webb_1f038

Have you tried routing it through Slack? Fixed the renewal rate gap for us.

ravi_trin_ee400

Curious what cadence you landed on. We over-asked and churn tanked.

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