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Zendesk vs Zendesk for pushing CES tracking data?

zoe_pratt_1e31a

We're working through segments and we added a second product line. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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aisha_frei_f01ca

Same setup here. In our case it came down to dashboards being too broad.

nina_quinn_12492

Have you tried routing it through Marketo? Fixed the NPS gap for us.

carl_trin_872d7

Curious what cadence you landed on. We over-asked and NPS tanked.

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