Trying to get dashboards right for our SMB tier. The defaults don't quite fit. What did you change?
Same setup here. In our case it came down to the in-app survey being too broad.
Curious what cadence you landed on. We over-asked and the health score tanked.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Following. We're about to do the same thing for trial users.
We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.
