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Our playbook for journey mapping across new onboarding cohorts

cole_rourke_740f2

Trying to get auto-theming right for enterprise accounts. The defaults don't quite fit. What did you change?

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dana_rourke_f5f33

+1. The HubSpot step is where ours kept breaking.

priya_holt_6842e

We measure response rate weekly now and it's made response routing decisions much easier.

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