nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How we cut time-to-resolution reporting from days to minutes

felix_webb_b2c02

Quick one. Since we scaled past 5,000 accounts, our CSAT has been all over the place. Is that a segments config issue or are we reading it wrong?

Find more posts tagged with

Comments

liam_nair_cf563

We measure the health score weekly now and it's made journey mapping decisions much easier.

wade_webb_9810e

Curious what cadence you landed on. We over-asked and renewal rate tanked.

sofia_voss_8f3ca

We hit this too. Scoping CES tracking to enterprise accounts first made it manageable.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of