Trying to get the in-app survey right for enterprise accounts. The defaults don't quite fit. What did you change?
Same setup here. In our case it came down to segments being too broad.
Have you tried routing it through Snowflake? Fixed the CES gap for us.
We hit this too. Scoping the feedback widget to enterprise accounts first made it manageable.
Spent a week on this. The fix was tying dashboards to the account owner field.