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SSO question affecting who sees auto-theming

diego_pace_9ab77

Half our team lives in Zapier, so getting NPS surveys data in there matters. How clean has that been for you?

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omar_marsh_53e2c

Following. We're about to do the same thing for enterprise accounts.

kiran_nair_010a3

Spent a week on this. The fix was tying session replay to the account owner field.

hana_ng_ab068

Curious what cadence you landed on. We over-asked and response rate tanked.

yuki_sato_1f6c2

Spent a week on this. The fix was tying dashboards to the account owner field.

marcus_marsh_51d44

Worth checking your NPS window. Ours was skewed until we narrowed it.

omar_lund_23c70

Worth checking your NPS window. Ours was skewed until we narrowed it.

diego_mehta_d37ae

Following. We're about to do the same thing for enterprise accounts.

ivy_sato_ca265

Same setup here. In our case it came down to auto-theming being too broad.