Half our team lives in Slack, so getting auto-theming data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Same setup here. In our case it came down to segments being too broad.
We hit this too. Scoping journey alerts to trial users first made it manageable.
Have you tried routing it through HubSpot? Fixed the churn gap for us.
Following. We're about to do the same thing for our SMB tier.