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Jira sync dropping time-to-resolution — anyone seen this?

lena_ng_17bcb

We measured renewal rate before and after turning on segments. The result surprised us. Anyone seen the same?

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elena_dunn_35dc6

Following. We're about to do the same thing for self-serve users.

kiran_nair_010a3

Curious what cadence you landed on. We over-asked and churn tanked.

sofia_sato_20540

+1. The Intercom step is where ours kept breaking.

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