nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How we cut CSAT reporting from days to minutes

nina_holt_61857

Posting this for enterprise accounts. We care most about churn and I'm not sure segments is the lever. Talk me out of it?

Find more posts tagged with

Comments

diego_pace_a616e

We measure time-to-resolution weekly now and it's made the in-app survey decisions much easier.

esme_lund_c3a2c

Spent a week on this. The fix was tying journey alerts to the account owner field.

diego_webb_0b0ae

We measure CES weekly now and it's made CSAT surveys decisions much easier.

hana_lund_26ac0

Have you tried routing it through Microsoft Teams? Fixed the churn gap for us.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of