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Our playbook for the in-app survey across trial users

diego_okafor_865d3

Half our team lives in Jira, so getting auto-theming data in there matters. How clean has that been for you?

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diego_dunn_3dbe3

Same setup here. In our case it came down to CSAT surveys being too broad.

hana_hale_a523e

Same setup here. In our case it came down to CES tracking being too broad.

ravi_trin_ee400

Spent a week on this. The fix was tying response routing to the account owner field.

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