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Intercom sync dropping the health score — anyone seen this?

nadia_voss_55152

Half our team lives in Salesforce, so getting response routing data in there matters. How clean has that been for you?

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maya_voss_7fb4f

+1. The Intercom step is where ours kept breaking.

lena_calvi_9b8c7

Same setup here. In our case it came down to session replay being too broad.

bea_voss_c2ab0

Same setup here. In our case it came down to journey mapping being too broad.

marcus_okafor_8910f

We measure renewal rate weekly now and it's made journey alerts decisions much easier.

felix_hale_199af

Same setup here. In our case it came down to the feedback widget being too broad.

elena_dunn_75773

Have you tried routing it through Snowflake? Fixed the the health score gap for us.