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Pulling NPS out through the API for our warehouse

diego_okafor_65026

Quick one. Since we added a second product line, our time-to-resolution has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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Comments

bea_quinn_1ccd1

Following. We're about to do the same thing for renewals at risk.

ruth_frei_62b57

Spent a week on this. The fix was tying journey mapping to the account owner field.

mira_pace_c5fc2

Honestly segments didn't move renewal rate for us. Segment did more.

cole_sato_28a59

Have you tried routing it through Jira? Fixed the renewal rate gap for us.

lena_rourke_28cd4

Have you tried routing it through Snowflake? Fixed the the health score gap for us.

ned_rourke_6a19b

Following. We're about to do the same thing for our SMB tier.