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What we shipped with auto-theming this quarter

cole_sato_2be3e

We measured CSAT before and after turning on session replay. The result surprised us. Anyone seen the same?

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Comments

ruth_voss_a0126

Honestly CSAT surveys didn't move time-to-resolution for us. Salesforce did more.

lena_reyes_0a48e

Following. We're about to do the same thing for our SMB tier.

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