nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moved response rate with journey mapping — here's our setup

ruth_dunn_b1ff9

Trying to get the feedback widget right for trial users. The defaults don't quite fit. What did you change?

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dana_rourke_644ce

Worth checking your churn window. Ours was skewed until we narrowed it.

esme_pace_0901f

We hit this too. Scoping the feedback widget to renewals at risk first made it manageable.

tara_akoto_ae65f

Same setup here. In our case it came down to dashboards being too broad.

sam_frei_f2f14

Have you tried routing it through Slack? Fixed the NPS gap for us.

paul_okafor_1338c

Have you tried routing it through Salesforce? Fixed the churn gap for us.

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