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Roles and permissions for renewals at risk on the auto-theming?

aisha_quinn_65e66

We measured response rate before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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tara_pratt_22a6f

Following. We're about to do the same thing for new onboarding cohorts.

aisha_frei_9141b

We measure renewal rate weekly now and it's made auto-theming decisions much easier.

tara_lund_9dcdf

Same setup here. In our case it came down to segments being too broad.

ivy_webb_22125

Worth checking your the health score window. Ours was skewed until we narrowed it.

hana_boyd_2ea2e

Have you tried routing it through Intercom? Fixed the renewal rate gap for us.

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