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Our the health score review template

dana_trin_07405

Half our team lives in Marketo, so getting session replay data in there matters. How clean has that been for you?

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cole_nair_df5b6

Curious what cadence you landed on. We over-asked and the health score tanked.

aisha_rourke_0a9b9

Same setup here. In our case it came down to NPS surveys being too broad.

wade_okafor_4e1df

Spent a week on this. The fix was tying NPS surveys to the account owner field.

nadia_voss_37134

We measure churn weekly now and it's made journey alerts decisions much easier.

diego_mehta_e306e

Same setup here. In our case it came down to journey alerts being too broad.

ivy_soto_31f7c

Curious what cadence you landed on. We over-asked and CSAT tanked.

felix_boyd_0434c

We measure NPS weekly now and it's made segments decisions much easier.