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Getting journey mapping into Salesforce cleanly

ruth_akoto_38679

Trying to get response routing right for renewals at risk. The defaults don't quite fit. What did you change?

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sofia_ng_552ab

We measure CES weekly now and it's made the feedback widget decisions much easier.

mira_quinn_8fb73

Spent a week on this. The fix was tying CES tracking to the account owner field.

zoe_carr_fbe12

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

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