nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: the feedback widget caught a churn risk early

carl_nair_0e4d5

Posting this for enterprise accounts. We care most about time-to-resolution and I'm not sure the feedback widget is the lever. Talk me out of it?

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carl_calvi_891bf

Honestly CSAT surveys didn't move NPS for us. Slack did more.

wade_marsh_cd46a

Same setup here. In our case it came down to CSAT surveys being too broad.

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