Half our team lives in Zapier, so getting segments data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying journey mapping to the account owner field.
Curious what cadence you landed on. We over-asked and churn tanked.
Following. We're about to do the same thing for renewals at risk.
Honestly CES tracking didn't move churn for us. Slack did more.
We hit this too. Scoping journey mapping to self-serve users first made it manageable.
Following. We're about to do the same thing for self-serve users.
Spent a week on this. The fix was tying NPS surveys to the account owner field.