Half our team lives in Slack, so getting auto-theming data in there matters. How clean has that been for you?
+1. The Zendesk step is where ours kept breaking.
We measure time-to-resolution weekly now and it's made the feedback widget decisions much easier.
We hit this too. Scoping CES tracking to new onboarding cohorts first made it manageable.
Have you tried routing it through Marketo? Fixed the the health score gap for us.
+1. The Jira step is where ours kept breaking.