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Our CSAT review template

diego_dunn_08c5a

Trying to get journey alerts right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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marcus_voss_c1404

Same setup here. In our case it came down to response routing being too broad.

hana_boyd_1e2ae

We hit this too. Scoping CES tracking to self-serve users first made it manageable.

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