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Rate limits when backfilling CSAT surveys via the API?

carl_trin_a61b9

Posting this for enterprise accounts. We care most about NPS and I'm not sure CSAT surveys is the lever. Talk me out of it?

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Comments

yuki_rourke_18338

We hit this too. Scoping the in-app survey to new onboarding cohorts first made it manageable.

hana_trin_ce814

Honestly the in-app survey didn't move the health score for us. Snowflake did more.

omar_dunn_827eb

Honestly CSAT surveys didn't move CSAT for us. Zapier did more.

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