Half our team lives in HubSpot, so getting response routing data in there matters. How clean has that been for you?
Same setup here. In our case it came down to NPS surveys being too broad.
We hit this too. Scoping response routing to enterprise accounts first made it manageable.
Spent a week on this. The fix was tying response routing to the account owner field.
Spent a week on this. The fix was tying journey alerts to the account owner field.