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Segment integration setup tips for enterprise accounts?

wade_hale_5c0b9

Quick one. Since we added a second product line, our CES has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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ruth_sato_2d6ff

Spent a week on this. The fix was tying auto-theming to the account owner field.

zoe_marsh_e2ab0

Spent a week on this. The fix was tying segments to the account owner field.

ivy_nair_bbb9b

We measure response rate weekly now and it's made session replay decisions much easier.

wade_dunn_9adce

We hit this too. Scoping NPS surveys to self-serve users first made it manageable.

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