We're working through journey alerts and volume tripled after launch. Curious how others have handled it, especially around CES. Any rules of thumb?
Honestly journey mapping didn't move CSAT for us. HubSpot did more.
Curious what cadence you landed on. We over-asked and the health score tanked.
Curious what cadence you landed on. We over-asked and response rate tanked.
Have you tried routing it through Intercom? Fixed the CES gap for us.
Have you tried routing it through Microsoft Teams? Fixed the time-to-resolution gap for us.