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Microsoft Teams sync dropping response rate — anyone seen this?

diego_quinn_a96d1

We measured renewal rate before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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owen_pace_8e50c

Same setup here. In our case it came down to segments being too broad.

hana_reyes_31b16

Honestly journey alerts didn't move CSAT for us. HubSpot did more.

liam_webb_07780

Have you tried routing it through Zendesk? Fixed the churn gap for us.

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