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SSO question affecting who sees journey alerts

cole_lund_d19e6

We measured response rate before and after turning on auto-theming. The result surprised us. Anyone seen the same?

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sofia_pace_9a843

Curious what cadence you landed on. We over-asked and renewal rate tanked.

lena_carr_5b78a

Curious what cadence you landed on. We over-asked and CES tanked.

liam_ng_788f3

Same setup here. In our case it came down to journey alerts being too broad.

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