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Webhook for NPS surveys firing twice — dedupe advice?

priya_hale_d9d4f

Quick one. Since we switched CRMs last month, our the health score has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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Comments

sam_trin_e4e50

Honestly journey mapping didn't move renewal rate for us. Slack did more.

sam_nair_3ed49

Worth checking your CES window. Ours was skewed until we narrowed it.

lena_carr_7cfc0

We hit this too. Scoping session replay to renewals at risk first made it manageable.

dana_marsh_665ac

Following. We're about to do the same thing for our SMB tier.

ruth_lund_0cb94

Have you tried routing it through Snowflake? Fixed the CES gap for us.

omar_okafor_5a64f

Honestly segments didn't move CES for us. Segment did more.