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Reusable session replay setup we share with new CSMs

kiran_dunn_2f915

We measured CES before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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ned_voss_65af2

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

sam_boyd_d8750

Have you tried routing it through Microsoft Teams? Fixed the churn gap for us.

bea_holt_0bc3c

Following. We're about to do the same thing for renewals at risk.

hana_marsh_28708

Spent a week on this. The fix was tying dashboards to the account owner field.

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