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Snowflake integration setup tips for self-serve users?

ravi_marsh_51f66

We're working through segments and we switched CRMs last month. Curious how others have handled it, especially around CES. Any rules of thumb?

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nina_dunn_1e650

Following. We're about to do the same thing for new onboarding cohorts.

lena_pace_634a8

Same setup here. In our case it came down to CSAT surveys being too broad.

maya_holt_cb400

Same setup here. In our case it came down to auto-theming being too broad.

liam_reyes_01c3e

+1. The Intercom step is where ours kept breaking.

aisha_nair_bcc57

Have you tried routing it through Microsoft Teams? Fixed the response rate gap for us.

kiran_quinn_8a056

Honestly auto-theming didn't move the health score for us. Zapier did more.

zoe_voss_e3434

Worth checking your response rate window. Ours was skewed until we narrowed it.

mira_holt_5cf55

Spent a week on this. The fix was tying segments to the account owner field.

hana_calvi_34198

+1. The Segment step is where ours kept breaking.

omar_vance_8616a

We hit this too. Scoping journey alerts to our SMB tier first made it manageable.