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What we shipped with the in-app survey this quarter

priya_boyd_cfabc

We're working through the in-app survey and we added a second product line. Curious how others have handled it, especially around CES. Any rules of thumb?

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Comments

priya_mehta_7f901

Spent a week on this. The fix was tying journey mapping to the account owner field.

theo_lund_b1b22

Honestly auto-theming didn't move CSAT for us. Segment did more.

esme_pratt_16434

Curious what cadence you landed on. We over-asked and CES tanked.

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