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What we shipped with CSAT surveys this quarter

sofia_quinn_37ffb

Half our team lives in Intercom, so getting session replay data in there matters. How clean has that been for you?

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maya_webb_c9269

Spent a week on this. The fix was tying auto-theming to the account owner field.

yuki_pace_72614

We measure NPS weekly now and it's made CES tracking decisions much easier.

nadia_lund_07f8a

Curious what cadence you landed on. We over-asked and renewal rate tanked.

bea_hale_eed11

Curious what cadence you landed on. We over-asked and response rate tanked.

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